Deloitte
Scaling an enterprise NLP capability with reusable delivery infrastructure.
The challenge was not just building good NLP solutions. It was creating repeatable delivery systems that could scale a capability, shorten timelines, and make technical pre-sales more credible.
Challenge
Enterprise AI work was valuable, but repeatability and speed needed to improve as the practice grew.
Intervention
Built reusable playbooks, QA patterns, and a flagship deployment accelerator inside Deloitte's NLP Center of Excellence.
Outcome
- Scaled the capability to more than 20 practitioners.
- Reduced project timelines by 50% across multiple engagements.
- Supported more than $10M in new contract value through stronger technical pre-sales.